Privacy Policy

Effective Date: August 7, 2026

Introduction

404 Renovation Team ("we," "us," or "our") operates this website to share information about our renovation and handyman services and to let homeowners across the Greater Toronto Area request a quote or book an appointment. This Privacy Policy explains what information we collect when you use this website, how we use it, and the choices you have.

By submitting a form on this website, you agree to the collection and use of your information as described in this policy.

Information We Collect

We collect information you provide directly to us through our contact and quote request form, including:

• Full name
• Phone number
• Email address
• City or area
• Service you're interested in
• Preferred day and time to be contacted (if provided)
• Any project details or messages you choose to share

We do not require an account to use this website, and we do not knowingly collect payment card information through it.

Information collected automatically

Like most websites, our hosting provider automatically logs basic technical information (such as browser type, device type, and IP address) for security, performance, and troubleshooting purposes. We do not use this information to personally identify visitors.

How We Use Your Information

We use the information you submit to:

• Respond to your quote request or inquiry
• Contact you by phone or email to discuss your project
• Schedule appointments, including working around a preferred day or time you provide
• Keep basic records related to quotes and completed work
• Improve our website and the services we offer

We do not use the information you submit for automated marketing emails or text campaigns unless you separately agree to that in the future.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information with:

• Subcontractors or trades who need your contact details and project information to complete work you've booked with us.
• Service providers who help us operate this website or communicate with you, such as our hosting provider or email service.
• Legal or regulatory authorities, if required to do so by law or to protect our rights, property, or safety, or that of others.

Cookies & Third-Party Services

We keep third-party tools on this website to a minimum. The services currently embedded on our pages are:

• Google Fonts: used to load the typefaces on this website. Loading a font may share basic technical information (like your IP address) with Google. See Google's Privacy Policy.
• Google Maps: embedded on our Contact page to show our service area. Interacting with the map may share information with Google. See Google's Privacy Policy.

These third parties operate under their own privacy policies, which we encourage you to review. We do not currently use advertising cookies or third-party analytics tracking on this website.

Data Retention

We keep the information submitted through our quote form for as long as needed to respond to your inquiry and complete any resulting project, and for a reasonable period afterward for bookkeeping and customer service purposes. If you'd like your information removed sooner, contact us using the details below.

Your Rights

Under Canadian privacy law (including PIPEDA), you have the right to:

• Ask what personal information we hold about you
• Request that inaccurate information be corrected
• Withdraw consent to further contact or use of your information, subject to legal or contractual restrictions
• Ask questions about how your information is handled

To make any of these requests, email us at service@404renovationteam.ca.

Security

We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

This website is intended for homeowners and adults seeking renovation or handyman services. We do not knowingly collect personal information from children, and this site is not directed at anyone under the age of 18.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, reach out to us:

• Phone: 416-846-7226
• Email: service@404renovationteam.ca
• Serving the Greater Toronto Area